Overview

What personal data may we collect from you?

In connection with your interaction with us, we may collect the following types of personal data:

Identification data – such as your name, job title and the company you work for.

Contact details – such as your email addresses, telephone numbers and business address.

When do we collect personal data?

We collect personal data from you when you:

Enter information on our website or our social media platforms such as LinkedIn, for example: to fill out an enquiry form.

Contact ENERSOLE via email with a request, for example: about our services or to subscribe to a newsletter.

Information you provide directly

We collect personal data that you provide us directly by filling in forms, including those on our website (www.enersoleconsulting.com) or by corresponding with us in writing, by telephone, by email, by supplying a business card or otherwise.

Information we collect automatically

Our website uses cookies. Cookies are text files placed on your computer to collect Standard Internet Log information and visitor information. These cookies allow us to distinguish you from other visitors to the website and allow us to collect information about your visit. The following types of visitor information may be collected, stored, and used:

• Information about your computer including your IP address, geographical location, browser type and version, and operating system.
• Information about your visits to and use of our website including the referral source, length of visit, page views, and website navigation paths.
• Information that you enter in order to set up subscription to our emails and/or newsletters.
• Information that is generated while using our website, including when, how often, and under what circumstances you use it, and what information you downloaded.
• Any other information you chose to send to us via forms on the website.

Information from third parties

Generally, we collect data directly from you. However, in some cases, we may collect personal data about you from trusted third parties. If we ask you to provide any other personal data not described above, then we will make clear to you what specific personal data we need and the reasons why we ask you to provide it.

How do we use your personal data ?

We may use your personal data in the following ways:

• To respond to any communications that you send us and to keep a record of those communications. This processing is necessary for the administration of our business and the provision of services, which is necessary for the legitimate interests of our business.
• For the administration of consultancy services. This includes contacting you to provide you with information you have requested about these services and notifying you of any changes in respect of these. The basis for this processing is to perform the contract with you related to these services or because you have asked us to take specific steps before entering into a contract in respect to these services.
• To provide you with information about other products and services we offer that are similar to those that you have previously utilised or enquired about. This processing is necessary for marketing and promotion of our products and services, which is for the legitimate interests of our business.
• To administer our website, carry out data analysis, allow you to participate in interactive features on our website, ensure content is presented in the most effective manner for you, monitoring website usage, to set up subscription to our emails and/or newsletters. The personal data we may process for these purposes may include the Internet Protocol (IP) used to connect your computer to the Internet, browser type and version, browser plug-in types and versions, operating system and platform, referral source, length of visit, page views and website navigation paths. This personal data is collected through the cookies used on our website. A cookie is a piece of data stored on your hard drive, when visiting our website. This data is used to improve your user experience when visiting our website, including improving your access to our website for repeat visits, targeting areas of interest and gathering website statistics. Usage of a cookie is not linked to personally identifiable information on our website. The use of cookies is necessary for the development and improvement of our website, products and services, which is necessary for the legitimate interests of our business.

You can prevent this processing at any time by modifying the settings of your web browser to reject the cookies we use or disable cookies completely. You can find more information about controlling cookies at aboutcookies.org. Our website may contain links to other sites (including our Facebook and LinkedIn sites). Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. We take precautions to protect your personal data. When you submit information via our website, your information is protected both online and offline. However, we ask that you limit the information you supply us to business related information, and that reasonably required to subscribe to our Client newsletter or make a request for our services.

Legal basis for processing your personal data

If you are based in the European Economic Area (the “EEA”), ENERSOLE’s legal basis for collecting and using the information described above will depend on which information is concerned and the context in which ENERSOLE collects it. However, ENERSOLE will normally collect information from you only
(i) where ENERSOLE has your consent to do so,
(ii) where ENERSOLE needs the information in order to fulfil or enter into a contract with you or
(iii) where the processing of your information is in ENERSOLE’s legitimate interests and does not override your data protection interests or your fundamental rights and freedoms. If we request you to provide information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and let you know whether the provision of your information is mandatory.

How we share your personal data

We take care to allow your personal data to be accessed only by those who truly must access it in order to perform a service for you or for us, and to third parties who have a legitimate purpose for accessing it. Whenever we authorize third parties to access your personal data, we ensure they have appropriate security measures in place and that they only use the personal data required and in a way that is consistent with this Policy.

We may share your information in the following ways:

• With other companies in the ENERSOLE Group: We may need to share your personal data with other ENERSOLE companies around the world in order to carry out the purposes described above.
  These ENERSOLE companies in the ENERSOLE Group may be registered by a different legal name than the company with which you are interacting
• With third party service providers and agents: We may also make certain personal data available to third parties who provide services to us (such as our Customer Relationship Management CRM software). When we share with these third parties, we do so on a need-to-know basis and under clear contractual terms and instructions for the processing of personal data.
• With third party companies that provide software and tools to ENERSOLE: We may also make certain personal data available to third party companies that provide tools relevant for our business operations (such as to assist with power systems modelling and design services). Should these companies require user log in details, those details will be limited to what is required to access the software or tool.

International transfers of your personal data

ENERSOLE and its service providers may collect, use, process, store, or disclose your personal data outside your home country or jurisdiction. These outside countries may have different data protection laws than the laws of your home country. ENERSOLE will only transfer personal data to another country (including to a ENERSOLE company within the ENERSOLE Group) in accordance with your home country’s applicable privacy laws, and where there are adequate data protections in place that meet the intent of this policy.

How long we keep your personal data

We will keep your personal data for as long as is needed to carry out the purposes described above (or as otherwise required by law). Generally, this means the period of time we will retain it will depend on the nature of any contracts we have in place or seek to execute with your company, the existence of your consent and or our legitimate interests as a business.

Monitoring policy

We periodically need to monitor our IT and communications systems for specific purposes. We may do this through automated tools like anti-malware software, website filtering, spam filtering, intrusion detection and prevention systems, security software solutions to maintain and protect our IT systems and network security, including investigating and responding to suspected security incidents.

Where permitted by law, we may also monitor for other purposes, such as:

• To protect our confidential information, intellectual property, and other business interests
• To investigate breaches of our company policies or other unlawful or improper acts
• To comply with a legal obligation and
• For other legitimate purposes, as permitted by applicable law.

Please note that any message, files, data, document, electronic communications, or any other types of information transmitted to or from, received or printed from, or created, stored,
or recorded on our IT and communications systems and assets are presumed to be ENERSOLE business-related and we may monitor it in accordance with this Policy.

We recognize that any monitoring that we perform may impact your privacy, so we will always seek to ensure that any monitoring we perform is proportionate for the limited and specific purposes needed and conducted as required or permitted by applicable law.

Your rights to your personal data

If you are located in the EEA, you may have certain additional rights in relation to your personal data, such as:

• Right to be informed - We inform you how we’re going to use your personal data through this privacy policy.
• The right of access - You have the right to access your personal data (e.g. data that is about you) that we hold. To request access to your personal data, please contact us by one of the methods detailed in Your access to and control over personal data. It is very helpful if you tell us what of your personal data you are seeking.
• The right to rectification - if you think your personal data, that we hold is incorrect, tell us so it can be corrected. You can do this by contacting us by one of the methods detailed in Your access to and control over personal data. It is very helpful if you tell us what personal data you think is incorrect.
• The right to erasure - you have the right to request that we delete your personal data. We will do so provided that we do not have a compelling reason for keeping it. To request this,
  please contact us by one of the methods detailed in Your access to and control over personal data.
• The right to restrict processing - you can change your communication preferences (therefore restricting how we communicate with you). There are also certain other circumstances in which you can suppress the processing of your personal data. To request this, please contact us by one of the methods detailed in Your access to and control over personal data.
• The right to objec - you have the right to object to:
  Direct marketing from us or from third parties we have shared your information with for direct marketing purposes. You can opt out of direct marketing any time by clicking on manage preferences on any marketing emails or contacting us by one of the methods detailed in your Access to and Control over Personal data.
• Rights in relation to automated decision making and profiling – this is not something we do. If that ever changes, this policy will be updated accordingly.

ENERSOLE is committed to upholding your rights in managing your personal data. If you think we have not achieved this, please contact us by one of the methods detailed in your access to and control over personal data.

Access to and control over personal data.

You may opt out of any future contacts from us at any time. You may also request to see what, if any, personal data that we hold, change/correct any data we have about you, have us delete any data we have about you, or express any concern you have about our use of your data. You can do this at any time by responding to any of our newsletters and similar mass emails using the unsubscribe information contained in the email or by emailing bathily@enersole-consulting.com

Note due to email spam from internet locations, we will only reply to email requests where they come from the email address we have on file, or if you include a comment we consider reasonable as to why the request has come from an email address that we do not have on file.

Complaints

If you believe your rights have not been adequately addressed, you have the right to submit a complaint to bathily@enersole-consulting.com or with the supervisory authority in your country of residence.